ProHome of Central Florida
New-Construction
Warranty Management

PIECE OF MIND

Our Services

SERVICES FOR BUILDERS

Third-Party Warranty Management

  •  Impartial Third-Party
  •  Warranty document aligned with NAHB & RCPG standards
  •  Consistent and layered homeowner education – maintenance responsibilities
Comprehensive Warranty Management
  •  Comprehensive buyer walkthrough programs
  • Higher level of consistency in completed units
  • Written warranty protection – signed warranty acknowledgements on every home
  • Call-ins and claims managed by dedicated account managers
  • Interactive web-based system for tracking punchlist and warranty items
Decrease Legal Risk
  • Historical documentation and audit trail
  • Standardized warranty history reports

SERVICES FOR BUILDER’S HOMEOWNERS

  • 24-hour emergency service
  • Post occupancy communication
  • Documented conversations
  • Regular follow-up on warranty claims through completion
  • New Home Orientation – Standardized orientation to home operations
Maintenance Guide
How to Videos

WHO WE ARE

WHAT WE DO

WHO WE ARE

  • New-Construction Third-party warranty management and administration for residential and commercial builders
  • Warranty documents based on NAHB and RCPG standards
  • Time-tested processes, comprehensive data capture, and highly experienced builder-dedicated administrators
  • Builder partnerships resulting in the delivery of more consistent and complete homes
  • Enhanced buyer experience

WHAT WE DO

  • Documented warranty protection
  • Decrease legal risk-11-year data retention
  • Reduce warranty costs
  • Increase Customer satisfaction
  • Increase Brand Image
  • Increase competitive advantage

OUR MARKETS

ProHome

Jacksonville/North Central Florida

Phone: 877.698.0202 ext. 807

[email protected]

Greater
Orlando

Phone: 877.698.0202 ext. 809

[email protected]

Greater Tampa/St. Petersburg

Phone: 877.698.0202 ext. 810

[email protected]

“WE ALLOW BUILDERS TO DO WHAT THEY DO BEST . . . BUILD HOMES.”

ESTABLISHED 1983

Contact Us

Builders & Developers Contact Form

Name

Dedicated and Experienced

New-Construction Third-party warranty management and administration for residential and commercial builders.

New-Construction Third-party warranty management and administration for residential and commercial builders.

ProHomeLive Login

Homeowners Request for Service

Name
Address

ProHomeLive Homeowner Instructions

NOTE: BEFORE FILING YOUR CLAIM ONLINE, YOU WILL NEED TO HAVE A COPY OF YOUR WARRANTY BOOK TO LOCATE INFORMATION AND CODES REQUIRED ON THE FORM.

You should have received one from the builder when you initially moved into the home. If you do not have one, you will need to contact your builder to have them send one to you. You will NOT be able to complete the online claim form without this information.


ProHomeLive Login

Employment Contact Form

Name

OPEN POSITIONS:

Job: Account Manager, Scheduler, and Walk Agent

Areas: Orlando FL, Tampa FL, and Jacskonville FL